Please print out and complete the refund form. This form must accompany your refund request along with a copy of your original invoice. Remember to include your email address for faster, electronic confirmation of your refund.

Download Refund Form Here

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• We only accept returns that were purchased directly from New Native Inc.
• There will be no refunds after 30 days.
• A full refund does not include shipping and handling costs and will require that the carrier be in like-new condition.
• Refunds will be issued in the form of the original payment method and to the original purchaser.

Mail products to:
New Native Inc. Exchanges and Refunds
PO Box 218, Soquel, CA 95073